Make an agent private
- Open the agent’s Share & embed tab.
- Under Who can call, choose Private.
- Click Save changes.
Create links in the dashboard
Under Private links:
Click Create link, then Copy link next to it. The list shows each link’s calls used, its expiry, and when it was made. Expired and used-up links are dimmed.
To stop a link right away, click its trash icon, then Delete link. A call already in progress on it carries on.
Create links from your server
Make a link per user with your API key, for example when they sign in to your app.url (the agent’s call page with the link’s token) and its token. See Create a link, createAgentLink, and the matching list and delete calls.
Use a link
Send the link’surl by email or chat:
Embed a private agent
url (plus &embed=1) in the iframe, or its token in the widget’s data-token.
What callers see
Each call started on a link counts as one use, at the moment the call starts. Calls on links are billed to your balance like the agent’s other calls.