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Talking Avatar is prepaid: credits in, avatar and voice agent minutes out. The Billing page shows your balance, the prices, and every setting that controls spending.

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Balance

The Available balance card shows your balance and roughly how many avatar minutes ($0.02 each) or voice agent minutes ($0.06 each) it buys. It also shows whether a card is saved for auto top-up. When the balance is below $0.02, sessions and calls can’t start until you add credits.

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Add credits

1

Click Add credits

On Billing or Overview.
2

Choose an amount

Pick $10**, **$25, $50** or **$100, or enter a custom amount from $5 to $1,000. The dialog shows the minutes it buys.
3

Pay

Click Continue to checkout and pay by credit or debit card on the secure Dodo Payments page. Taxes may apply.
You return to Billing, and the credits appear within a few seconds of paying.

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Auto top-up

Auto top-up charges your saved card when your balance drops below a threshold, so avatars and calls never stop mid-week.
1

Turn it on

In the Auto top-up card, switch it to Enabled.
2

Set the amounts

  • **When below ():∗∗thethreshold,from):** the threshold, from 1 to $1,000. Default $5.
  • **Add ():∗∗howmuchtoaddeachtime,from):** how much to add each time, from 5 to $1,000. Default $25.
3

Save

Click Save. The first time, the button reads Save & add card: you add a card on a secure Dodo Payments page. Saving a card doesn’t charge it.
Your balance is checked when a session starts and every 30 seconds while sessions run, so a top-up usually lands before credits run out. Only one auto top-up charge runs at a time. Turn it off at any time by switching it to Disabled and clicking Save.

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Monthly spending limit

A hard cap on what your account spends each month. When this month’s spend reaches it, avatar sessions and voice agent calls stop, including ones in progress, until the limit resets on the 1st of next month (UTC).
  1. In the Monthly spending limit card, switch it to Enabled.
  2. Enter a **Limit per month ()∗∗,from)**, from 1 to $100,000.
  3. Click Save.
The card shows a progress bar of this month’s spend, running sessions included, and a Reached badge once you hit the limit. To lift the limit, raise it or switch it off.
A spending limit is a good safety net for public voice agents: anyone with the link can call them, and every call is billed to you.

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Remove watermark

Avatar videos show a small Powered by Talking Avatar in the bottom-right corner, and voice agent share pages and embeds show a Powered by Talking Avatar link. To remove both from every session, click Remove for $19/month and subscribe on the checkout page. The card then shows Removed. The subscription renews monthly; if it ends, the watermark returns.

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Credit history

Every change to your balance, newest first: Each row shows the amount (credits in green with a +, usage with a −) and the balance after it.

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Low balance emails

We email you when your balance runs low, at most once a day, so you can top up before sessions stop.

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Good to know

  • A session that’s live when your balance runs out is stopped at the next 30-second check. Your balance can dip slightly below zero; the next top-up covers it.
  • Credits are non-refundable and non-transferable, except where the law requires otherwise. If you think you were charged in error, email support@talking-avatar.dev within 30 days.